Retail POS - How It Works

The Workflow Picture below provides an overview of a typical business process to manage one or more retail brick and mortar stores - demonstrating sales through two retail stores with one or more checkout lanes.


The various steps outlined in this process are:

  1. Selecting products and inventory to be sold thru a retail store
  2. Assigning prices to the the selected products for sale
  3. Pushing the selected products and pricing information to the retail store POS
  4. Purchase of one or more products by a retail shopper
  5. Capturing the completed transaction information - Customer, Order Details
  6. Handling of any Customer Support items in the context of the customer or order
  7. Order Fulfillment for any orders that require shipping to customer.

Business Workflow

How It Works - Retail POS - Business WorkFlow

Inventory to Channels Pricing to Channels Push Products/Pricing InStore Sales to Customers Real-time Transactions Customer Support Order Management Fulfillment & Accounting