{"id":1249,"date":"2019-12-04T19:29:21","date_gmt":"2019-12-05T03:29:21","guid":{"rendered":"http:\/\/www.agiliron.com\/blog\/?p=1249"},"modified":"2025-10-20T04:48:22","modified_gmt":"2025-10-20T11:48:22","slug":"black-friday-cyber-monday-mobile-marketing-tactics-you-need-to-know","status":"publish","type":"post","link":"https:\/\/www.agiliron.com\/blog\/black-friday-cyber-monday-mobile-marketing-tactics-you-need-to-know\/","title":{"rendered":"Black Friday &#038; Cyber Monday Mobile Marketing Tactics You Need to Know"},"content":{"rendered":"<h2><strong>Boost your mobile marketing strategy for these two essential shopping days.<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-1251\" src=\"https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2019\/12\/brown-shopping-bags-5956.jpg\" alt=\"Boost your mobile marketing strategy for these two essential shopping days\" width=\"1280\" height=\"853\" title=\"\" srcset=\"https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2019\/12\/brown-shopping-bags-5956.jpg 1280w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2019\/12\/brown-shopping-bags-5956-300x200.jpg 300w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2019\/12\/brown-shopping-bags-5956-768x512.jpg 768w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2019\/12\/brown-shopping-bags-5956-1024x682.jpg 1024w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2019\/12\/brown-shopping-bags-5956-600x400.jpg 600w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><a href=\"https:\/\/www.pexels.com\/photo\/brown-shopping-bags-5956\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Source<\/span><\/i><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Black Friday and Cyber Monday are the biggest shopping days of the year. Last year, over 174 million consumers in the US flocked to their local <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/an-exploration-of-what-a-modern-brick-and-mortar-store-should-look-like\/\"><span style=\"font-weight: 400;\">brick-and-mortar stores<\/span><\/a><span style=\"font-weight: 400;\"> or went online to grab themselves a host of holiday deals. And <\/span><a href=\"https:\/\/www.outerboxdesign.com\/web-design-articles\/mobile-ecommerce-statistics\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">40%<\/span><\/a><span style=\"font-weight: 400;\"> (54% on Cyber Monday) of sales over Black Friday alone\u2014a day traditionally associated with in-store shopping\u2014was generated from mobile devices.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are living in a mobile world. In our hyper-connected digital age, people have the power to connect with their peers, conduct consumer research, and make purchases wherever they are in the world, at any time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mobile devices are changing the way we interact with the world, offering a wealth of opportunity to eCommerce businesses looking to develop their brand and connect with a wider, more engaged audience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While Black Friday and Cyber Monday present profit-boosting for eCommerce business owners across sectors, pushing yourself ahead of the pack is essential if you want to enjoy real success.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Black Friday and Cyber Monday are saturated with droves of businesses fighting to close more sales (while competing with <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/7-ways-your-ecommerce-business-can-win-against-amazon\/\"><span style=\"font-weight: 400;\">Amazon<\/span><\/a><span style=\"font-weight: 400;\">!). With ample preparation and the right mindset, you will prevail.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This year, adopting a mobile-first mindset will help you connect with more consumers while boosting your profits. Here, we\u2019re going to explore the mobile commerce trends and tactics that will help get you there.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s get started.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Lean on loyalty<\/b><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">As mobile consumption rises around the world, customer loyalty schemes are entering a new phase.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Black Friday and Cyber Monday might be fast-paced, short-lived annual shopping days, but by leveraging the power of the mobile loyalty scheme, you stand to spark up long-term customer relationships rather than one-time purchases.<\/span><\/p>\n<p><a href=\"https:\/\/blog.accessdevelopment.com\/2018-customer-loyalty-statistics\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Sixty-nine percent<\/span><\/a><span style=\"font-weight: 400;\"> of consumers pick brands based on whether they can earn customer loyalty or rewards program points. Moreover, <\/span><a href=\"https:\/\/blog.hubspot.com\/service\/what-is-customer-experience\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">75%<\/span><\/a><span style=\"font-weight: 400;\"> of shoppers would engage more with loyalty schemes that make rewards mobile-friendly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To boost brand awareness and place your brand into the hands of mobile-hungry consumers, you should consider offering your audience a mobile loyalty rewards option on the lead-up to Black Friday or Cyber Monday to give you more time for development. You can also offer exclusive loyalty scheme signup deals post-purchase (an incentive to buy from you on one or both of the big shopping days).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some practical tips to help you on your quest for mobile loyalty domination:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create a simple application that facilitates a swift, simple registration process.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Offer a reward or incentive for joining the loyalty rewards program.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Produce exclusive articles, guides, and video content for loyalty customers.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Set up a mobile-only referral incentive, rewarding your customers for recommending family friends.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Deliver loyalty scheme-only deals and discounts, as well as early access to prospective and existing loyalty scheme customers.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Launch a dedicated mobile-optimized Black Friday or Cyber Monday-themed landing page that drives readers from your <\/span><a href=\"https:\/\/www.agiliron.com\/solutions\/\"><span style=\"font-weight: 400;\">online store<\/span><\/a><span style=\"font-weight: 400;\"> to your mobile loyalty scheme registration journey.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><b>In-app shopping, offers &amp; deals<\/b><\/h3>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.statista.com\/statistics\/579302\/top-app-categories-usa-reach\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Sixty-five percent<\/span><\/a><span style=\"font-weight: 400;\"> of today\u2019s smartphone users engage with apps via their device, and by 2020, experts project that the mobile app business will be worth<\/span> $188.9 billion <span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In-app shopping is on the rise, and if you\u2019re looking to make your mark this Black Friday or Cyber Monday, launching a new application or leveraging your existing one will help you boost engagement and encourage more sales.<\/span><\/p>\n<p><a href=\"https:\/\/buildfire.com\/mobile-ecommerce-stattistics-data\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Ninety percent<\/span><\/a><span style=\"font-weight: 400;\"> of consumer mobile browsing time is spent in applications. Deliver an engaging, frictionless in-app shopping experience, and you\u2019re likely to generate a healthy profit this Black Friday or Cyber Monday.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you want to cut through the noise this shopping season by increasing mobile consumer engagement, here are some in-app optimization efforts you should consider:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Test your new or existing mobile app, exploring every navigational function. If your app is slow loading or your checkout journey is too long-winded, take measures to iron out any issues that might hinder the user experience (UX).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Offer a mix of payment options to your in-app consumers, including PayPal, Apple Pay, Mobile point-of-sale (POS), debit or credit card choices, loyalty point redemption, and any other option you feel will benefit your customers.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create in-app Black Friday and Cyber Monday shopping pages that include exclusive bundles, deals, offers, or discounts.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Share Black Friday or Cyber Monday-themed in-app download incentives, including discount codes or free shipping upon registration.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Install or integrate a live messenger app to answer any consumer questions or queries in real-time during the Black Friday and Cyber Monday shopping rush. By embracing <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/how-4-businesses-are-using-chatbots-to-increase-online-sales\/\"><span style=\"font-weight: 400;\">chatbot<\/span><\/a><span style=\"font-weight: 400;\"> technology, you\u2019ll be able to provide a seamless level of customer experience, which will increase your conversion rates.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Leverage your <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/a-guide-to-using-data-to-improve-your-businesss-ecommerce-strategy\/\"><span style=\"font-weight: 400;\">consumer KPIs and data<\/span><\/a><span style=\"font-weight: 400;\"> to understand their behavior on a deeper level, offering features and functionality that are likely to increase engagement during the Black Friday and Cyber Monday period. Here are branded shopping apps you should try out ad explore for inspiration: <\/span><i><span style=\"font-weight: 400;\">Amazon (a \u2018prime\u2019 example of a superior multi-channel mobile app), Flipkart (a masterclass in product fulfillment and user experience), and Abof (for creative in-app engagement ideation).<\/span><\/i><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><b>Create omnichannel cohesion<\/b><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Expanding on our previous point: if you want to squeeze every last drop of value from your mobile application, you should <\/span><i><span style=\"font-weight: 400;\">go omnichannel.<\/span><\/i><\/p>\n<h4>Sixty percent of millennials <span style=\"font-weight: 400;\"> expect a cohesive brand experience across all consumer touchpoints, including in-store, online, and through mobile applications.<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Omnichannel marketing is an approach that offers consumers a rich customer experience, breaking down the barriers between platforms and touchpoints. By placing mobile at the heart of your campaign, you can win big during Black Friday or Cyber Monday.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take the US retail colossus Target, for instance. A brand crowned <\/span><a href=\"https:\/\/www.retaildive.com\/ex\/mobilecommercedaily\/target-is-2013-mobile-retailer-of-the-year\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">2013 Mobile Retailer of the Year<\/span><\/a><span style=\"font-weight: 400;\"> due to its unwavering mCommerce innovation (something that has always helped the brand boost sales during Black Friday and Cyber Monday), the retailer has continued to evolve its efforts in recent times. Target\u2019s latest mobile offering includes tailored shopping list features, smart product recommendations, and exclusive branch- or location-based content.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With mCommerce functionality at the heart of its strategy, Target created a cohesive omnichannel experience that makes it easy for consumers to migrate from its app to its online store. Plus, its new mobile platform even delivers deals or offers from nearby stores based on their existing location, with easy access to in-store WiFi for increased in-person mobile engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether you\u2019re a mobile-only eCommerce store or a brand with a brick-and-mortar location, focusing on a mobile-centric omnichannel consumer experience will push you ahead of the pack this Black Friday and Cyber Monday.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this cohesive space, there is seemingly infinite scope to engage with mobile consumers, delivering <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/an-ecommerce-beginners-guide-to-content-marketing\/\"><span style=\"font-weight: 400;\">engaging content<\/span><\/a><span style=\"font-weight: 400;\"> while offering tailored deals that can drive your audience directly to the checkout page.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For inspiration and guidance, here are <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/4-omnichannel-marketing-campaigns-that-you-can-learn-from\/\"><b>four inspiring omnichannel marketing campaigns that you can learn from<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Best mobile marketing practices for Black Friday &amp; Cyber Monday<\/b><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">At this point, Black Friday and Cyber Monday mobile marketing holds an enormous amount of power and potential. To ensure that your mobile marketing experiences, apps, and strategies connect with your audience, yielding the results you deserve, here are some best practices you should consider.<\/span><\/p>\n<p><b>Optimization<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If your mobile site or shopping app doesn\u2019t fit a mobile screen or is difficult to navigate in any way, your prospects will immediately head elsewhere. Start your mobile optimization efforts early, making sure that you test your mobile offerings and in-app shopping across a multitude of devices before launching your campaign offers, deals, and discounts. One false move, and you can kiss your profits goodbye.<\/span><\/p>\n<p><b>Design<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Make sure your branding is consistent across all of your Black Friday and Cyber Monday touchpoints. Avoid placing too many visuals on any page, ensuring your design is slick, minimal, and scannable. When searching for a quick deal on Black Friday or Cyber Monday, customers will want to access the important information (image, deal, specs, price, reviews, \u2018shop now\u2019 button) immediately, so don\u2019t make it difficult for them to make a decision. Logical, minimal design will help your prospects navigate your mobile offerings with ease, boosting your conversion rates in the process.<\/span><\/p>\n<p><b>Be personal<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When crafting an in-app experience, you should develop messaging that speaks to your consumers on a personal level, offering a host of options to customize their mobile shopping journey. To create additional layers of personalization, you should use additional channels, including social media, blog articles, and email or SMS notifications to deliver relevant content directly to your customers\u2019 (both prospective and existing) mobile devices and push them further down the Black Friday or Cyber Monday sales funnel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mobile is the future of eCommerce. As the landscape continues to evolve, more business-boosting opportunities will present themselves to businesses willing to grab them\u2014businesses like yours.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Black Friday and Cyber Monday are just around the corner. <\/span><i><span style=\"font-weight: 400;\">Follow our mobile marketing advice, put your strategies into place as soon as possible, and you\u2019ll reap great rewards when the big shopping weekend rolls around.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Best of luck, and for more mobile-based pearls of wisdom, check out these <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/apps-every-retail-store-owner-should-use-to-run-their-business\/\"><span style=\"font-weight: 400;\">mobile apps that will help you to run your business more efficiently<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Boost your mobile marketing strategy for these two essential shopping days. &nbsp; Source Black Friday and Cyber Monday are the biggest shopping days of the year. Last year, over 174 million consumers in the US flocked to their local brick-and-mortar stores or went online to grab themselves a host of holiday deals. And 40% (54% [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":1252,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1249","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/posts\/1249","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/comments?post=1249"}],"version-history":[{"count":0,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/posts\/1249\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/media\/1252"}],"wp:attachment":[{"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/media?parent=1249"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/categories?post=1249"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/tags?post=1249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}