{"id":1413,"date":"2020-08-03T19:09:19","date_gmt":"2020-08-04T02:09:19","guid":{"rendered":"http:\/\/www.agiliron.com\/blog\/?p=1413"},"modified":"2025-10-20T04:43:33","modified_gmt":"2025-10-20T11:43:33","slug":"4-digital-technologies-all-retailers-need-today","status":"publish","type":"post","link":"https:\/\/www.agiliron.com\/blog\/4-digital-technologies-all-retailers-need-today\/","title":{"rendered":"4 Digital Technologies All Retailers Need Today"},"content":{"rendered":"<h2><strong>If you\u2019re not embracing technology, here\u2019s why you should be.<\/strong><\/h2>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-1415\" src=\"https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/pexels-mockupeditorcom-205316-scaled.jpg\" alt=\"If you&#039;re not embracing technology  here&#039;s why you should be\" width=\"2560\" height=\"1707\" title=\"\" srcset=\"https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/pexels-mockupeditorcom-205316-scaled.jpg 2560w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/pexels-mockupeditorcom-205316-300x200.jpg 300w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/pexels-mockupeditorcom-205316-1024x683.jpg 1024w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/pexels-mockupeditorcom-205316-768x512.jpg 768w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/pexels-mockupeditorcom-205316-1536x1024.jpg 1536w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/pexels-mockupeditorcom-205316-2048x1365.jpg 2048w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/pexels-mockupeditorcom-205316-600x400.jpg 600w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><a href=\"https:\/\/www.pexels.com\/photo\/silver-imac-near-white-ceramic-kettle-205316\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Source<\/span><\/i><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Without delving too far into the COVID-19 rabbit hole\u2014by now, we&#8217;ve all got a little coronavirus burnout\u2014our recent situation has highlighted the <\/span><i><span style=\"font-weight: 400;\">power of digital.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">As companies have shifted their business models, <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/brands-thinking-outside-the-box-during-covid-19\/\"><span style=\"font-weight: 400;\">brands have launched innovative campaigns<\/span><\/a><span style=\"font-weight: 400;\">, and droves of people have started to work from home, digital technology has come into its own.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since the start of the crisis, we&#8217;ve proven that we can communicate, collaborate, and live our lives while moving to the beat of a digital drum.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While online shopping is alive and well, and many consumers look forward to the prospect of heading to their favorite <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/an-exploration-of-what-a-modern-brick-and-mortar-store-should-look-like\/\"><span style=\"font-weight: 400;\">brick and mortar stores<\/span><\/a><span style=\"font-weight: 400;\">, if you want to thrive in the longterm, embracing emerging tools or technologies is a must.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whatever your retail business model or niche, by embracing the power of digital technologies, you will become more adaptable, more efficient, and connect with your customers on a deeper level.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our current crisis has accelerated <\/span> digital transformation across industries <span style=\"font-weight: 400;\">, and retail is no exception. So, if you\u2019re a retailer and are looking to take your business to the next level, here are the four digital technologies you need in your life right now.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><i><span style=\"font-weight: 400;\">&#8220;The biggest impediment to a company&#8217;s future success is its past success.&#8221;\u2014<\/span><\/i><b><i>Dan Schulman, business expert<\/i><\/b><\/h3>\n<p>&nbsp;<\/p>\n<h2><b>Location-based data tools<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In a time where the online retail space is becoming all the more saturated, and the competition is fiercer than ever, it\u2019s a good idea to start connecting with local audiences and dipping into more geographically-focused consumers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Even if you\u2019re a solely online retailer, you\u2019re still based somewhere, and you can connect with nearby customers when they\u2019re most engaged by tapping into your local community.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to your existing data analytics platform, you should invest in location-based marketing technology to reach new consumers and boost your brand authority.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By 2021, it&#8217;s likely that mobile devices will influence over <\/span><a href=\"https:\/\/seoexpertbrad.com\/local-seo-stats\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">$1.4 trillion<\/span><\/a><span style=\"font-weight: 400;\"> in local sales. Location-based analytics can help you earn your share of the local marketing pie.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Gaining access to location-centric data will help you to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create inspiring local content (area guides, local how-to guides, geography-based news and insights) that will drive traffic, both online and physical, to your business.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Send out mobile <\/span><a href=\"https:\/\/www.airship.com\/resources\/explainer\/push-notifications-explained\/#:~:text=A%20push%20notification%20is%20a,their%20devices%20to%20receive%20them.&amp;text=Push%20notifications%20look%20like%20SMS,who%20have%20installed%20your%20app.\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">push notifications<\/span><\/a><span style=\"font-weight: 400;\"> when shoppers are in a specific area with messaging that will encourage them to pay attention to your brand and make a purchase.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Understand what your local prospects want and when they want it so you can make informed changes to your business model, products, services, or content, encouraging brand loyalty as a result.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There are several <\/span><a href=\"https:\/\/streetfightmag.com\/2019\/03\/08\/these-6-location-data-providers-are-changing-the-way-brands-target-consumers\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">location-based technology platforms<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/databox.com\/local-marketing-tools-for-small-medium-business\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">local marketing tools<\/span><\/a><span style=\"font-weight: 400;\"> out there. Take the time to compare providers based on how their features suit your business goals, and you\u2019ll make a decision that offers a solid return on investment (ROI).<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Creative platforms<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Expanding on our previous point: <\/span><i><span style=\"font-weight: 400;\">niche or sector aside, if you want to grow your business consistently, sharing the right messaging with your audience is essential.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">In 2020, <\/span><a href=\"https:\/\/www.convinceandconvert.com\/content-marketing\/content-marketing-statistics-2020\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">content is still king<\/span><\/a><span style=\"font-weight: 400;\"> (perhaps more so than ever). With the right creative tools, you will be able to cut through the noise in your niche, boost your search engine rankings, and inspire shoppers to buy from you time and time again.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The average smartphone user spends around <\/span><a href=\"https:\/\/quoracreative.com\/article\/mobile-marketing-statistics\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">four hours a day browsing their device<\/span><\/a><span style=\"font-weight: 400;\">. By delivering content that is visually striking as well as inspirational, you will drive traffic to your retail store.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are several mediums and tools you can leverage to produce creative content that will attract people to your business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Investing in creative marketing tools will help you create more meaningful bonds with existing customers while growing your audience. In terms of technology, here are some of the areas you should explore:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/buffer.com\/library\/infographic-makers\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Infographic creation tools<\/span><\/a><span style=\"font-weight: 400;\"> for presenting data, insights, and information in an eye-catching, digestible way.<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/sproutsocial.com\/insights\/social-media-scheduling-tools\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Social media content scheduling tools<\/span><\/a><span style=\"font-weight: 400;\"> with built-in engagement data to help you craft posts that resonate with your customer and publish them when they\u2019re most likely to convert (visiting your store, signing up for your email newsletter, or buying a sale product, for example).<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.tckpublishing.com\/free-blog-post-title-generator-tools\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Blog post title generators<\/span><\/a><span style=\"font-weight: 400;\"> to help you create headlines and ideas that offer real value to your audience and result in sales.<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.wordstream.com\/blog\/ws\/2017\/12\/15\/best-video-editing-software-for-beginners\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Video creation tools<\/span><\/a><span style=\"font-weight: 400;\"> that will help you put together inspiring video content together and tell your brand story with ease. Our <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/how-to-make-a-brand-video-that-customers-actually-watch\/\"><span style=\"font-weight: 400;\">guide to creating a branded video<\/span><\/a><span style=\"font-weight: 400;\"> will help guide you to success.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By using the right mix of creative technologies to your advantage, you will be able to create powerful content for your retail brand\u2014the kind that cuts through the noise and inspires action.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Listening &amp; testing technologies<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In addition to embracing local analytics platforms and creative content tools, retailers of all shapes and sizes can springboard their commercial success by testing as well as listening.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Without listening to your audience and taking the time to test your website, landing pages, or advertising content, you\u2019re unlikely to ever deliver a <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/5-steps-to-boost-your-brands-customer-experience\/\"><span style=\"font-weight: 400;\">customer experience (CX)<\/span><\/a><span style=\"font-weight: 400;\"> that will have people coming back for more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the most effective ways to listen to your audience is through social media. Social listening consists of monitoring of your brand&#8217;s social media channels for any feedback or direct brand mentions as well as discussions surrounding your business or industry. It&#8217;s an invaluable way of understanding how people interact with your competitors and gaining an insight into what your prospects want.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you use <\/span><a href=\"https:\/\/marketingland.com\/6-of-the-best-social-listening-tools-for-2019-249953\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">social listening tools<\/span><\/a><span style=\"font-weight: 400;\"> to your advantage, you will be able to join essential discussions as they unfold while gathering the intel you need to improve your products, services, and communications.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Regarding improvement and refinement, there is a wealth of A\/B testing tools designed for retail success in the modern age.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A\/B testing is essential for retailers. It will empower you to uncover which version of a call to action button, landing page, piece of text, or checkout journey gets the best results. The best modern <\/span><a href=\"https:\/\/blog.hubspot.com\/marketing\/a-b-testing-tools\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">A\/B testing tools<\/span><\/a><span style=\"font-weight: 400;\"> are easy to use, require minimal technical knowledge, and offer features that will help you boost your bottom line.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Listening and testing tools will help you transform your business into a well-oiled machine, both online and in-store.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-1414\" src=\"https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/smartphone-3423710_1280.png\" alt=\"Listening and testing tools\" width=\"1280\" height=\"829\" title=\"\" srcset=\"https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/smartphone-3423710_1280.png 1280w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/smartphone-3423710_1280-300x194.png 300w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/smartphone-3423710_1280-1024x663.png 1024w, https:\/\/www.agiliron.com\/blog\/wp-content\/uploads\/2020\/08\/smartphone-3423710_1280-768x497.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><a href=\"https:\/\/pixabay.com\/photos\/smartphone-hand-write-internet-3423710\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Source<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/a><\/p>\n<h2><b>Connecting the dots<\/b><\/h2>\n<p><a href=\"https:\/\/www.uctoday.com\/contact-centre\/delivering-an-excellent-omni-channel-experience\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Nine out of ten consumers<\/span><\/a><span style=\"font-weight: 400;\"> want an omnichannel experience with seamless service between all channels and touchpoints, both digital and physical.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We live in a time where people are looking to retailers to bridge the gap between the physical and digital world while making every interaction (from social media and in-app to in-store) feel like one fluid experience. This delicate art is known as <\/span><a href=\"https:\/\/www.agiliron.com\/blog\/4-omnichannel-marketing-campaigns-that-you-can-learn-from\/\"><span style=\"font-weight: 400;\">omnichannel marketing<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To provide your customers with the best possible retail experience while increasing internal efficiency, working with tools that will help you save time while connecting all of the organizational dots will secure your ongoing growth as a business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These digital tools include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Smart POS systems to increase efficiency while managing inventory and customer sales from one central location.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mobile-optimized online retail store creation tools that will help you create a website built for your customers\u2019 needs while integrating data or sales records from your other eCommerce platforms, like Amazon and eBay.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Business management suites that integrate both back- and front-office operations to streamline efficiency.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Inventory management solutions that help eliminate inefficiencies and improve your retail stock management activities.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">\u201cEvery once in a while, a new technology, an old problem, and a big idea turn into an innovation.\u201d\u2014<\/span><b>Dean Kamen, Inventor of the Segway<\/b><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The retail space is challenging, but if you embrace the power of digital technology, you will be able to improve your internal operations while delivering the solutions that your customers need.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By delivering on your promises, connecting with your consumers where they feel most comfortable, and providing the best customer experience possible, you will thrive long into the future\u2014and this perfect storm of digital tools will help you get there.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you want to connect the dots of your retail business and stand out from the crowd, we boast a mix of <\/span><a href=\"https:\/\/www.agiliron.com\/solutions\/\"><span style=\"font-weight: 400;\">cutting-edge tools for success in the digital age<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019d like to learn more about our retail technology or solutions, please <\/span><a href=\"https:\/\/www.agiliron.com\/about\/contact-us.html\"><span style=\"font-weight: 400;\">get in touch<\/span><\/a><span style=\"font-weight: 400;\">, and we will be happy to answer any questions.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re not embracing technology, here\u2019s why you should be. Source Without delving too far into the COVID-19 rabbit hole\u2014by now, we&#8217;ve all got a little coronavirus burnout\u2014our recent situation has highlighted the power of digital. As companies have shifted their business models, brands have launched innovative campaigns, and droves of people have started to [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":1416,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1413","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/posts\/1413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/comments?post=1413"}],"version-history":[{"count":0,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/posts\/1413\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/media\/1416"}],"wp:attachment":[{"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/media?parent=1413"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/categories?post=1413"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.agiliron.com\/blog\/wp-json\/wp\/v2\/tags?post=1413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}