The Agiliron solution will allow franchisees to operate their businesses more efficiently and profitably, leaving more time to work with clients, focus on customer service and grow the business. We chose Agiliron for its customizability and adaptability to support our complete business process - from the Bride's first appointment to Bridesmaid online ordering to auto generation of POs for Designers to automation of notifications to integration with QuickBooks.

The Agiliron system has allowed us to properly manage our sales and ordering processes as we have grown from $750K to over $2 million in sales over the last two years. We are now using Agiliron to manage 6 channels of sales - 2 BigCommerce B2C sites, 1 Agiliron B2B site, eBay, Amazon and our Direct Sales Channel. We looked at several other ERP and CRM programs over a 6 month period including SAP Business One and decided to move forward with Agiliron because it had all the tools and processes we needed and it integrated with QuickBooks and Big Commerce. The price for the product was very attractive and it’s cloud based system allows us to be connected from anywhere which is something we wanted as well.

While we continue to develop our online business, we are still primarily a wholesale building materials speciality supplier. The basic functions common to all brick and mortar speciality product wholesalers is really robust and often overlooked. Essentially we can perform all sales, quotes, CRM and inventory functions in one simple system with one login. It really doesn’t matter if we are in the office or out, this web based SaaS lets all of our staff perform all of these functions with equal ability on a desktop in the office or an iPad in the field. We can do more, with less and appear a lot more knowledgeable to our customers.

Our Internet sales have continued to increase and we saw a 30% increase in our first month after going live. The ability to add products quickly and remove items has allowed us to keep the commerce side of our website fresh. Getting new products up on the web more quickly generates sales. In addition, the relative simplicity of managing the backend and updating the site saves us time which in a small company is incredibly valuable.

Before using Agiliron, Wagner Custom had separate software tools for ecommerce, production management, order fulfillment, inventory, and CRM. We had to manage several databases with overlapping information. Our processes were inefficient, prone to error, and limiting our ability to grow. We wanted to switch to an integrated business enterprise package that could aggregate our data, simplify our processes, and make reporting easier. Being a small company, we found Netsuite to be cost prohibitive. Agiliron made sense for us because it enables us to integrate our CRM, inventory, ecommerce, production management, and order fulfillment into one system. Plus, it works with Quickbooks which we were already using.