Sharing real-time data with customers and suppliers is becoming a necessity. Image source In the days before the internet, sharing data between companies was difficult at best. Surprisingly, the dawn of the digital age did little to change the status quo of siloed inventory management that had existed for decades. In recent years, part shortages, […]
Understanding the Importance of Reverse Logistics
Why customers and retailers are shifting their focus to the return process. Image source The first retail return probably occurred not long after the first retail sale, but the term “reverse logistics” was not coined until 1992, when Logistics Professor James Stock found a new way to describe the process of returning products back to […]
Modern Supply Chains Require Effective Risk Management
The complexity of today’s supply chains calls for advanced risk management tools. Image source Risk management has been utilized in the banking, healthcare, insurance, and construction industries for decades to proactively review and address threats. The fragility of today’s supply chains and the unending list of issues that can disrupt them have brought supply chain […]
7 Attributes to Look For in an E-commerce Platform
With dozens of options, make sure the platform you select checks these seven boxes. Image source E-commerce is as old as the internet itself, but things really took off in the 1990s when companies like Amazon and eBay became ingrained in our consciousness. Today, establishing and maintaining a strong online presence is almost compulsory for […]
How Great Inventory Management Leads to Great Customer Service
Inventory management means much more than data and reports. Image source We all know great inventory management software can improve efficiency and visibility by making accurate inventory data available at all times and helping you keep track of complex order fulfillment processes. But can inventory management really impact the customer experience? Absolutely. Customers want high […]
Mobile Inventory Management Software Redefines Real-time Data
Inventory management on-the-go produces unexpected benefits. Image source When new technology in the 1980s moved inventory management from manual logs and punch cards to digital spreadsheets and software programs, it represented the biggest inventory control advancement we had witnessed in centuries. Just a few decades later, mobility is altering the landscape again, as inventory management […]