DispatchTrack is a delivery appointment scheduling service that allows customers to select preferred delivery time slots for their orders. When integrated with Agiliron's POS system, DispatchTrack provides an additional checkout option where customers can book delivery appointments directly during the purchase process. Agiliron is an all-in-one multichannel ecommerce solution purpose-built to help you sell in more places while managing your entire operation in one place. The DispatchTrack integration adds appointment scheduling functionality to your POS system, giving customers more control over when they receive their deliveries.
Agiliron serves as your centralized platform for orders, inventory and customer management across all your sales channels. With DispatchTrack integration, you can offer delivery appointment options directly within your POS checkout process. This eliminates the need for separate scheduling calls or coordination after the sale is complete.
When processing orders that require delivery, your staff can access DispatchTrack's scheduling options through the POS system. Customers can choose from available time slots or select ASAP delivery during checkout. Once an appointment is booked, the order information transfers to DispatchTrack for delivery coordination. This integration provides a basic scheduling option that can be accessed through your existing POS workflow without requiring separate systems or additional training.
The DispatchTrack integration adds practical scheduling capabilities to your Agiliron POS system. This feature is handy for businesses that need to coordinate delivery times with customers to ensure someone is available to receive orders.
The integration allows customers to select delivery time slots during the POS checkout process through a reservation dialog box. Orders with scheduled appointments automatically transfer to DispatchTrack's system for tracking and coordination. The integration includes inventory checking. When products are out of stock, DispatchTrack places orders on hold until items become available. Once inventory is replenished, the order status automatically updates to "Ready to Route." When deliveries are completed, the order status updates back to Agiliron, marking orders as shipped and complete.
The DispatchTrack integration operates as an add-on feature within your Agiliron POS system. Setup requires enabling the integration through Agiliron's 3PL connection framework.
During checkout, staff can select the shipping option and access DispatchTrack scheduling through the POS settings menu. This brings up a reservation dialog where customers can view available time slots and make their selection. Once an appointment is confirmed, order details are transferred to DispatchTrack's system. The integration monitors inventory levels. Orders with insufficient stock automatically go on hold in DispatchTrack until items are available. When DispatchTrack marks deliveries as finished, the order status updates to shipped and complete in Agiliron.
Coordinating delivery appointments typically requires phone calls, separate scheduling systems or manual coordination after orders are placed. The DispatchTrack integration simplifies this by adding scheduling options directly to your POS checkout process. While the functionality is basic, it provides a convenient way to let customers choose delivery times without disrupting your existing order processing workflow.
This integration works within your current Agiliron setup, adding appointment scheduling as an optional feature for orders that require delivery coordination. It's a straightforward addition that can help reduce scheduling-related customer service calls and provide customers with more control over their delivery experience.
Interested in adding delivery appointment scheduling to your POS system? DispatchTrack integration provides a basic scheduling option that lets customers select delivery time slots during checkout. While it requires some manual steps in the POS process, it can be a useful addition for businesses that need to coordinate delivery times with customers.
Contact the Agiliron team to learn more about enabling DispatchTrack integration and determine if this scheduling functionality fits your delivery coordination needs.
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Learn MoreStaff can access DispatchTrack scheduling through the POS settings menu during checkout, where customers can select from available time slots.
The scheduling requires manual steps in the POS system. This includes selecting ship options, accessing settings and choosing time slots through a dialog box.
DispatchTrack automatically places orders on hold when inventory is insufficient, then updates to "Ready to Route" when items are restocked.
The feature is available for orders processed through the POS system when DispatchTrack scheduling is selected during checkout.
DispatchTrack integration requires setup through Agiliron's 3PL connection framework. Contact Agiliron support to enable this feature.