Acquiring a new customer is 4-6x more expensive than keeping existing ones. TapMango gives you the tools, support, and loyalty framework to change consumer behavior and earn repeat business. The integration brings customer loyalty and retention capabilities directly into your Agiliron POS, allowing you to reward visits, apply loyalty credits, and redeem vouchers at checkout.
TapMango is a customer loyalty and retention platform that empowers store operators to drive repeat business through automation. The platform provides tools to turn one-time buyers into loyal regulars through points, promos, and automation.
TapMango offers multiple ways to reward customers and build habits across locations. Tools include points, punch cards, instant wins, and more. The platform enables targeted messages that bring customers back with automated campaigns and audience segmentation. You can send communications through SMS, email, and your own mobile app to connect directly with customers.
The platform also provides ways to turn loyalty into real dollars with paid memberships, gift cards, friend referrals, and flash deals. Track and scale your loyalty with dashboards, POS integrations, and customer data.
The TapMango integration works directly through your Agiliron POS system. When processing sales, click the Loyalty button next to the Customer Text Box. This will bring up a dialog where you can click the Get Active Customer button.
The system will initiate a call to TapMango from the POS to get the Customer Record for the Customer that is currently Active on the TapMango Device associated with the Lane that the POS is logged into. If there is an Active Customer on the TapMango device for that Lane, that customer information is returned and populated into the POS.
Click the Loyalty button next to the Customer Text box to display the Customer Information received from TapMango. A pop-up will appear where along with the Customer Information, you can see Loyalty Credits available. If no Active Customer is found on the TapMango device for this POS Lane, the system will display a message accordingly.
When the customer will use Loyalty Vouchers for Transaction Payment, click the Loyalty Payment button from the Payment options. This will automatically populate the Loyalty Amount available for this Customer into the Payment row for Loyalty Payment.
The Cashier must Select the Voucher Code being used by the Customer in the field provided. This must be a Voucher Code that is assigned and available to this Customer in TapMango. Otherwise, the POS will provide a message that is not a valid code.
Clicking on the Voucher Code field will bring up a dialog listing the available options to select from for that Customer. Click the Apply button for the one to use. This will then validate the amount for that Voucher. The amount in Payment panel will be updated accordingly along with the Discount Code.
If additional money is necessary to pay for the transaction, the Cashier can add an additional payment method such as Credit Card and then do Checkout. The system supports combining loyalty credits with other payment methods for split transactions.
TapMango provides multiple ways to engage customers and drive repeat visits. Use points, promos, and automation to drive repeat visits, change consumer behavior, and increase customer retention. Send targeted messages that bring customers back with automated campaigns, audience segmentation, and more.
Own customer relationships and cut out the middleman by connecting directly with your customers through SMS, email, and your own mobile app. The platform helps you avoid third-party ordering fees by driving online orders through your own channels.
Turn loyalty into real dollars with paid memberships, gift cards, friend referrals, flash deals, and more. TapMango helps you boost customer retention, get new customers through referrals and social sharing tools, generate untapped revenue, and own customer relationships.
The POS Receipt will reflect the use of Loyalty Credit. The POS Sales Detail Report will reflect the use of Loyalty Credit. The POS Z-Out/X-Out reports will reflect the use of Loyalty Credit. The POS Order in BackOffice will also reflect the use of Loyalty Credit.
The TapMango Portal will display the Sale Redemption in the POS Transactions and Customer Record. This visibility allows you to track loyalty usage across your entire operation and understand how customers are redeeming rewards.
If processing a Return, create a Return from the Previous Sale. This will automatically pull up the Loyalty Credit used in the Sale and will return that back to the Customer Record in TapMango when the Return Checkout is completed.
Currently, the integration does not support loyalty credit on exchange, on hold, or edit order section. The system also does not support return without order. Alert messages are provided when loyalty credit is not allowed on these operations.
Boost customer retention and generate repeat revenue with TapMango integration. The platform provides award-winning support from a team that can help your storefront, whether you have one door or one hundred.
TapMango seamlessly integrates with all the major POS systems and many industry-leading companies. Request a consultation to see how TapMango and Agiliron can help you tap into revenue from repeat customers with ease.
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Explore Security InfoTapMango is a customer loyalty and retention platform that gives you the tools, support, and loyalty framework to change consumer behavior and earn repeat business. The platform empowers store operators to drive repeat business through automation.
TapMango integrates directly through your Agiliron POS system. Click the Loyalty button next to the Customer Text Box to get the active customer from the TapMango Device associated with your POS Lane. The system retrieves customer information and loyalty credits for use at checkout.
When the customer will use Loyalty Vouchers for Transaction Payment, click the Loyalty Payment button from the Payment options. This will automatically populate the Loyalty Amount available for this Customer into the Payment row. The Cashier selects the Voucher Code being used by the Customer, and the system validates and applies it.
Yes, click the Loyalty button next to the Customer Text box to display the Customer Information received from TapMango. A pop-up will appear where along with the Customer Information, you can see Loyalty Credits available.
If no Active Customer is found on the TapMango device for this POS Lane, the system will display a message accordingly. The customer needs to be active on the TapMango Device associated with that POS Lane.
The Cashier must Select the Voucher Code being used by the Customer in the field provided. This must be a Voucher Code that is assigned and available to this Customer in TapMango. Clicking on the field brings up available options, and clicking Apply validates the amount and updates the payment panel.
Yes, if additional money is necessary to pay for the transaction, the Cashier can add an additional payment method such as Credit Card and then do Checkout. The system supports split transactions combining loyalty credits with other payment methods.
The POS Receipt will reflect the use of Loyalty Credit. The POS Sales Detail Report will reflect the use of Loyalty Credit. The POS Z-Out/X-Out reports will reflect the use of Loyalty Credit. The POS Order in BackOffice will also reflect the use of Loyalty Credit.
If processing a Return, create a Return from the Previous Sale. This will automatically pull up the Loyalty Credit used in the Sale and will return that back to the Customer Record in TapMango when the Return Checkout is completed.
Currently, the integration does not support loyalty credit on exchange, on hold, or edit order section. The system also does not support return without order. Alert messages are provided when loyalty credit is not allowed on these operations.
TapMango provides points, promos, and automation to drive repeat visits. The platform offers targeted messages through automated campaigns and audience segmentation. You can send communications through SMS, email, and your own mobile app. Additional tools include paid memberships, gift cards, friend referrals, and flash deals.
Yes, TapMango helps you reward every visit and build habits across locations with points, punch cards, instant wins, and more. The platform provides tools to track and scale your loyalty with dashboards, POS integrations, and customer data.
