Manage Customer Relationships Across Multiple Channels with Agiliron's CRM Platform

Customer Relationship Management (CRM)

Multichannel CRM Software for eCommerce and Retail

Manage sales cycles and take action to close more deals across your entire operation with Agiliron's CRM platform. Agiliron is a multichannel retail solution that allows you to sell in more places while taking complete control of your business in one location. Sell online, at brick-and-mortar retail locations, through third-party marketplaces and more. Whether selling directly to consumers or operating a B2B commerce business as a distributor, Agiliron simplifies your entire approach to managing customer relationships, paving the way to greater success.

Agiliron is the best CRM for distributors, wholesalers and traditional retailers, aggregating customer-related information from all your sales channels into a single unified platform. Quickly access customer data no matter where you reach them. With Agiliron, you can ditch data silos and get access to customer information across your business. Use this access to guide potential buyers through a well-crafted sales funnel, execute targeted marketing campaigns and provide five-star customer service that sets your company apart. Create a better experience and give sales teams the tools they need to support the bottom line.

Track Customer Interactions, Sales & Order History in One CRM

Track Customer Interactions, Sales & Order History in One CRM

The Agiliron multichannel retail CRM software is a game-changer that makes accessing customer data easier than ever before. No more jumping through multiple platforms or interpreting outdated information that could sour the customer experience. The Agiliron CRM consolidates all customer data across your multichannel retail operation, providing accurate information when your sales and support teams need it most.

Track interactions to better serve your customers. See every touchpoint to understand where potential buyers are in the customer journey and employ stronger sales tactics that lead to more deals. The Agiliron CRM can also help you strengthen relationships with existing customers. See a customer's order history and take action to manage sales more effectively. With Agiliron, teams can track sales activities, view previous quotes, edit existing orders and more. Immediate access to customer and order information can also enhance support processes, enabling teams to track tickets to resolution while delivering a seamless customer experience.

Automate Workflows, Follow-Ups & Sales Pipelines

Automate Workflows, Follow-Ups & Sales Pipelines

Streamline your sales process. The Agiliron CRM for wholesale distributors and B2C retailers empowers and supports sales and support teams. Immediate data access across your multichannel operation can also provide relevant sales pipeline information in seconds, supporting business management processes and sales strategies. View connected sales and order information to track activities. Agiliron puts that data into a centralized platform, enabling teams to create and execute marketing campaigns, convert qualified leads into new accounts and provide ongoing support that counts.

Track where customers are in the sales pipeline and create new touchpoints that have an impact. Because Agiliron unifies customer data, automating sales processes is a breeze. Save time and resources without sacrificing your ability to reach customers and grow your business. Sales teams can work more efficiently than ever while leveraging CRM data to its full potential.

How Agiliron CRM Powers Omnichannel Customer Management

How Agiliron CRM Powers Omnichannel Customer Management

The Agiliron CRM transforms your approach to customer management, creating a more unified experience for both in-house teams and customers. No matter where you reach customers or where sales occur, you can view relevant data to provide better service and more support, all while closing more deals. With Agiliron, you gain a more holistic understanding of your customers. See what actions they've already taken with your business and develop strategies to keep customers engaged. Initiate targeted marketing campaigns, create more personalized interactions and leverage actionable insights to make informed decisions that count.

Individual channels don't have to live in a silo. When you sell across different locations and platforms, customers can reach your business in countless ways. Ensure that sales, marketing and support teams have up-to-date information about every touchpoint and order. Unified customer data with Agiliron's CRM creates a better customer experience while streamlining how your business manages relationships across your multichannel operation.

CRM Detailed Features

Key Features

  • Unified Customer data...from across all sales channels
  • Targeted Marketing Campaigns leveraging this integrated view of your customers
  • Sales Management that allows tracking of activities, sales stage, quotes & orders
  • Order Management allowing real-time access and editing capabilities
  • Enhanced Customer Support through immediate access to customer & order information and tracking of customer support tickets to resolution.
  • All agents have real-time access to immediate product inventory data and product pricing information
  • For customer interactions, complete access to customer history and buying information
  • Create Sales Orders directly into the AGILIRON system that is automatically routed to other stages in the business process
  • Complete set of Customer Support Management capabilities - Case management, Order Management
  • Easily generate support statistics and sales pipeline information for business management
  • Create Sales Exchange and easily handle all the possible scenarios related to sales exchange
  • Create, import, export, bulk edit leads
  • The system supports the ability to convert qualified leads to potentials, accounts, and contacts
  • Create, import, export, bulk edit potentials

Other Agiliron Modules

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    Multi-Channel Commerce

    Sell more in more places and manage in one with the Agiliron Multi-Channel Commerce Suite.

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    Point of Sale

    Agiliron is redefining retail point of sale. With the Agiliron POS you can sell anywhere, at anytime.

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    Inventory Management

    The Agiliron inventory management system allows retails and wholesalers to efficiently manage inventory from all channels.

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    Warehouse Management App

    Mobile app that allows for: Warehouse Picking, Receive and perform Cycle Counts on Inventory, create Products, and add images to products.

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    Order Management

    Retail order management made simple. Easy to navigate interface makes selling product and managing orders as easy as ever.

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    B2C E-Commerce

    Easily get your new store up and running or migrate an existing store with Agiliron B2C E-Commerce.

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    B2B E-Commerce

    Easily setup a secure B2B store while integrating with your back-end systems and brick-and-mortar stores from a single platform.

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  • agiliron
    Marketplace Integration

    No more logging separately into multiple accounts to manage your orders and inventory. Manage it all through Agiliron.

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  • agiliron
    CRM

    Manage your sales cycle, specific customer activities, marketing campaigns and more in the Agiliron CRM.

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  • agiliron
    Business Intelligence

    One integrated view of your entire business - sales, products, inventory, fulfillment, accounting and other operational data.

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  • agiliron
    System Requirements

    View all the Agiliron system requirements.

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  • agiliron
    Technology

    Learn about the technology behind Agiliron.

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  • agiliron
    Custom Development Services

    Agiliron can support custom integrations, custom feature development, custom report development and much more.

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  • agiliron
    Agiliron Payment Processing

    Deliver a better payment experience for your retail and wholesale customers with Agiliron Payment Processing.

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  • agiliron
    Agiliron System Security & Compliance

    Learn how Agiliron keeps your data safe and secure.

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Frequently Asked Questions

Manage sales cycles and take action to close more deals across your entire operation with Agiliron's CRM platform. The Agiliron multichannel retail CRM software is a game-changer that makes accessing customer data easier than ever before. No more jumping through multiple platforms or interpreting outdated information that could sour the customer experience.

The Agiliron CRM consolidates all customer data across your multichannel retail operation, providing accurate information when your sales and support teams need it most. Agiliron is the best CRM for distributors, wholesalers and traditional retailers, aggregating customer-related information from all your sales channels into a single unified platform.

Track interactions to better serve your customers. See every touchpoint to understand where potential buyers are in the customer journey and employ stronger sales tactics that lead to more deals. See a customer's order history and take action to manage sales more effectively. With Agiliron, teams can track sales activities, view previous quotes, edit existing orders and more.

View connected sales and order information to track activities. Track where customers are in the sales pipeline and create new touchpoints that have an impact. Because Agiliron unifies customer data, automating sales processes is a breeze. Save time and resources without sacrificing your ability to reach customers and grow your business.

Use this access to guide potential buyers through a well-crafted sales funnel, execute targeted marketing campaigns and provide five-star customer service that sets your company apart. Initiate targeted marketing campaigns, create more personalized interactions and leverage actionable insights to make informed decisions that count.

Immediate access to customer and order information can also enhance support processes, enabling teams to track tickets to resolution while delivering a seamless customer experience. The system provides Enhanced Customer Support through immediate access to customer & order information and tracking of customer support tickets to resolution.

The system supports the ability to convert qualified leads to potentials, accounts, and contacts. Convert qualified leads into new accounts and provide ongoing support that counts. Create, import, export, bulk edit leads and potentials.

Whether selling directly to consumers or operating a B2B commerce business as a distributor, Agiliron simplifies your entire approach to managing customer relationships, paving the way to greater success. Agiliron is an ideal solution for businesses of all sizes, scaling with companies as they grow.

All agents have real-time access to immediate product inventory data and product pricing information. For customer interactions, complete access to customer history and buying information. Quickly access customer data no matter where you reach them. With Agiliron, you can ditch data silos and get access to customer information across your business.

Manage Your Inventory & Online Store in 4 Easy Steps

Inventory, Orders and Customers

Simplify your business by managing all your Inventory, Orders and Customers from one system.

Grow Business

Grow your business by easily adding new sales channels like eBay, Amazon and more.

cloud

Cloud based software means you never need to worry about updating and maintaining the software. We handle it all for you.

Customer Support

Advanced customer support means you never need to worry. We're here to help with whatever you need.

Transform your business with Agiliron today

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