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How to level up your customer service communications.   Source Your customers are the beating heart of your business. As a retail store or eCommerce business owner, providing a flawless customer experience (CX) should be one of your top priorities. While many businesses focus on being as responsive as possible across every channel or touchpoint, […]

A guide to making sure your content is clear, concise, and valuable.   Source Despite the fact that around one in seven people is neurodivergent, there is a significant lack of reasonable adjustments available in both the physical and digital world. When it comes to web design, an alarming number of brands fail to provide […]

What you need to know to get started with your podcast.   Source If you’re looking to expand your commercial reach while sharing thought-leading insights and ideas with your audience, starting a podcast could be the way to go. One hundred four million people in the US alone listen to podcasts every month—with 79.8% tuning […]

All you need to know to get started with Amazon FBA.   Source Many retail or eCommerce business owners fight against the Amazon tide, trying to lure consumers away from the platform and towards their online store. The problem is that Amazon is such an established name (and so convenient) that competing against the platform […]

What you need to know about migrating your operations.   Source As an eCommerce or retail business owner, you might outsource your manufacturing or import goods from overseas. For many years, China has been the world’s manufacturing superpower. But things are starting to shift due to a mix of socioeconomic changes. From recessions and material […]

Your guide to winning at retail in the digital age.   Source If you’re a savvy entrepreneur looking for a rewarding new venture or an ambitious professional looking to run your own business, the retail sector is paved with potential rewards. While the retail industry is an increasingly competitive playing field, by taking the right […]