Retail strategies you can copy from the corporate giant When it comes to retail stores, the figurative elephant in the room is Walmart. This ubiquitous American super chain seems to have a megastore in every suburb of America. Some people hate Walmart, pointing to their notoriously low wages and history of driving mom and pop […]
The Big Three: What Zappos, Amazon, and Apple Can Teach You About Customer Experience
Customers buy goods and services from business who treat them well. This statement isn’t exactly an earth-shattering revelation. Treat people with respect and people will buy what you’re selling (assuming what you’re selling is valuable). Yet, according to NewVoiceMedia, $41 billion is lost by U.S. companies alone each year due to poor customer experience. Though […]
Entrepreneur Roundtable: Watch Five Famous Entrepreneurs Share Their Best Business Advice for Entrepreneurs
The number of new businesses—and new entrepreneurs—has risen to an all-time high in 2016. According to a recent report from Global Entrepreneurship Monitor (GEM), 27 million Americans started and/or are running new businesses. Most expect that number to continue to climb steadily over the next few years. And yes, while many small businesses do fail, […]